Website terms

Ownership

This website is owned and operated by Neocirrus.  It is hosted by Squarespace.

Who we are

When we say “Neocirrus” (or “we”, “us” or “our”), we mean: Neocirrus Limited; a company registered in Scotland, UK with company number SC789144.

When we say “Squarespace”, we mean: (a) Squarespace Ireland Limited if you are a resident of or have your principal place of business outside the US; or (b) Squarespace, Inc. if you are a resident of or have your principal place of business in the United States of America or any of its territories or possessions (the “US”).

Applicability and acceptance

These terms apply to the whole of our website and your use of it.  By accessing and using our website, you are consenting to these terms.  We reserve the right to amend these terms from time to time, and your use of our site is subject to the terms published at that time.

Updates to these terms

We regularly review our terms and we may update them from time to time to reflect changes- for example in law, our business operations or offerings. When we make changes, we will amend the date at the top of this page and re-post it on the website.  You are deemed to have accepted any revisions by your use of our website following any changes.

Please check back periodically to review these terms for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.

Copyright and Intellectual Property

All content provided on this website is the property of Neocirrus Limited, and protected by the applicable copyright and intellectual property laws.  By using this site you acknowledge our intellectual property rights in relation to this site and content.  You may not copy, reproduce, store (in any medium or format), distribute, transmit, modify or create derivative works from all or any part of this website, for any purposes including (but not limited to) commercial, without our prior written consent.  To report any copyright infringement please contact us by clicking here.

Governing laws and Validity

These terms and your acceptance thereof (“the Agreement”) is governed by and interpreted according to the law of Scotland.  All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Scottish courts.

If any court or competent authority deems that any part of the Agreement is illegal, invalid or otherwise unenforceable, then that part will be deemed to be deleted to the extent required and the validity and enforceability of all remaining parts of the Agreement will not be affected.

Data Protection and Privacy

Data Protection Regulations

We commit to uphold and adhere to all applicable legislation and regulations on data protection, and in particular the UK General Data Protection Regulation and the Data Protection Act 2018 (UK GDPR), and the Privacy and Electronic Communications Regulations 2003 including any amendments.

With regard to the applicable legislation, we act as a “Data Controller”.  This means that we determine the purposes for, and manner in which your data is collected, processed and used.

We may hold certain necessary personal information (data) in order to carry out our business- to fulfil our specific contracts to you, or communicate with you on any matters for which we have a legitimate business interest with you.  Your personal information will not be used for any other purposes, and it will not be shared with any Third Parties without your consent, other than for the specifics as described below.

What information we collect, and how we use it

We currently collect and process the following information:

• Personal identification information (Name, email address, company, phone number, etc.)

• Web activity, usage and location information, etc- commonly referred to as cookies and analytics information (see sections below).

You directly provide us with most of the information we collect and process when you:

• Fill out and submit the webform on our contact page

• Place an order or enter into a contract for our services

• Communicate with us by phone or email

• Use or view our website, via your browser’s cookies and web analytics

We use the information that you have given us in order to:

• Communicate with you on queries, contracts or services we provide

• Carry out our business- to fulfil our specific contracts to you

• Improve our service offerings or marketing to potential new clients

Under the UK GDPR, the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time by contacting us (see end of terms).

• We have a contractual obligation.

• We have a legitimate business interest

Your personal information will not be used for any other purposes than those necessary for carrying out our business and fulfilling our services to you, and it will not be shared with any Third Parties without your consent, other than for the specifics as described within this policy.

Cookies, analytics and performance data

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text placed on your computer to collect standard internet log information and visitor behaviour information.  When you visit our website we may collect information from you automatically through cookies or similar technology.

Functional and required cookies are always used, which allow Squarespace (our hosting platform) to securely serve this website to you.

Analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

You can inspect, disable or delete the cookies on your computer through your browser.  For further information on cookies and how to do this, you can visit www.aboutcookies.org.  For information about the specific cookies dropped on your device, visit the cookies Squarespace uses.

Form submissions

When you submit your Name, Company and Email information to this website via our contact form, we collect the data requested in the form in order to track and respond to your submissions. You provide this information to us through Squarespace as they provide website services to us.

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace (our website analytics provider), to learn about site traffic and activity.

Visitor data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

• Information about your browser, network, or device

• Information about this site and the page you’re viewing on it

• Your IP address

Processing, storage and destruction of data.

Data is processed both manually and electronically and is protected by us using appropriate security measures.  We will use technical and organisational measures such as secure servers and password protection to securely store data and protect it from unauthorised disclosure or access, accidental or unlawful destruction, loss or alteration, and against all other forms of unlawful processing.  You have a right to inspect any personal data held by us upon request, and correct any errors.

Unless a longer retention period is required by any applicable legislation, we will only keep data for as long as required to fulfil our legitimate business interest, contract with you, or until you request that we delete/destroy it.  Once this retention period is expired, we will securely destroy your data.  Any remaining data needed to be held for legal reporting or financial purposes will be anonymised and contain no identifiable or personal data.

Cookies and analytics data is kept by Squarespace and expires at varying periods, up to two years.  For further details refer to the cookies section.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Please contact us if you wish to make a request. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to contact us

If you have questions, comments or complaints about these terms or our privacy practices, or if you would like to exercise your rights and choices with regards to your personal information, please contact us by clicking here and stating “Privacy” at the beginning of your message - or write to us at Neocirrus Limited, Port Charlotte, Isle of Islay, Scotland PA48 7UD.

If you have any concerns or queries specifically related to Squarespace, you may prefer to email privacy@squarespace.com or write to Squarespace UK Limited, Attention: Legal - Privacy, 10 John Street, London, WC1N 2EB United Kingdom.

If you feel a request or complaint you have made to us in relation to your data has not been handled in a satisfactory manner, you may be able to refer your complaint to the relevant authority.  For the UK, this is the Information Commissioner’s Office (ICO).  The ICO’s contact details can be found at www.ico.org.uk

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